Facility Voices
The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.
Your host is David Trask, National Director and Industry Speaker at ARC Facilities.
David brings you stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!
Episodes
100 episodes
Breaking Barriers: The Evolving Role of Facility Management
David Trask marks a major milestone for Facility Voices with the podcast’s 100th episode, featuring a conversation with two respected voices in the facilities management community: Kim Jackson, Executive Director of Business Developmen...
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58:18
Building Bridges: The Role of Communication in Facilities
In this episode of Facility Voices, host David Trask sits down with Greg Christensen, host of the CMMS Radio podcast and a longtime voice in the maintenance and reliability community. Greg shares his journey from working along...
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Season 4
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Episode 9
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43:47
Innovating Through the Trades Shortage
On this episode of Facility Voices, David Trask sits down with Robin Cowie, Chief Executive Officer of Skillmaker, to explore how immersive technology is reshaping the future of skilled trades. Robin’s journey begins in South Africa, where his ...
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Season 4
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Episode 8
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37:02
From Psychology to Property Management: Lessons in Leadership and Maintenance
On this episode of Facility Voices, host David Trask sits down with Geoffrey Boss, Director of Property Management at Carnegie Management and Development, to explore a facilities career shaped by adaptability, curiosity, and a willingness to le...
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Season 4
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Episode 7
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29:25
Design Meets Operations: Navigating Change in Healthcare Facilities
In this episode of Facility Voices, David Trask sits down with Jeff O’Neill, Vice President of Plant Operations at Robert Wood Johnson University Hospital, for a thoughtful conversation about bridging design and operations in complex healthcare...
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Season 4
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Episode 6
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43:23
From Architecture to Operations: Prioritizing Maintenance and Energy Efficiency in Education
In this episode of Facility Voices, host David Trask speaks with Burke Jones, Director of Operations at Derby Public Schools, about a professional journey that moves from architecture into the realities of school operations. After more than 26 ...
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Season 4
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Episode 5
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32:27
From the Trades to Policy: Centralizing Facilities for Efficiency & Resilience
In this episode of Facility Voices, Eric Krause, Director of Regional Facilities Hospital Operations at Allina Health, shares a career journey that began in the trades and grew into system-level leadership. Eric reflects on starting as...
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Season 4
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Episode 4
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36:26
Sustainability, Resilience, and Facilities Innovation in Healthcare
In this episode of Facility Voices, the conversation turns to sustainability, resilience, and innovation in healthcare facilities with Richie Stever, Vice President of Real Estate and Construction at the University of Maryland Medical ...
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Season 4
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Episode 3
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29:21
Planning, Mentorship, and AI: Challenges, Opportunities, and Innovation
In this episode of Facility Voices, Brian Dodge, Director of Facilities at Scottsdale Community College, shares a career journey shaped by planning, mentorship, and a willingness to embrace change. Brian didn’t enter facilities managem...
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Season 4
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Episode 2
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28:13
Raising the Roof: Proactive Strategies for Smarter Roof Management
In this episode of Facility Voices, David Trask sits down with Stephen F. James, founder and principal of Digital Facilities Corporation, to explore the often-overlooked world of roof management and why it plays such a cr...
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Season 4
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Episode 1
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40:24
Real-Time Insights: How Sensors Transform Facility Management
In this episode of Facility Voices, David Trask sits down with Charlie Thiel, Chief Revenue Officer at IOTACOM, for a candid conversation about how sensor technology is reshaping the daily reality of facilities teams. Charlie shares hi...
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40:38
From Risk to Reliability: A Team-Based Approach to Maintenance
In this episode of Facility Voices, David Trask sits down with John D’Angelo, Vice President of Capital Planning and Facilities at Indiana University, to explore the real challenges and opportunities behind an effective preventive maintenance p...
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46:43
From Custodian to Leader: How Community, Leadership, and Grit Shape Facilities Success
In this episode of Facility Voices, David Trask sits down with Brian Johnson, Director of Facilities at Franklin Regional School District, to explore a career built from the ground up. Brian shares how he went from a second-shift custodian in h...
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35:42
Behind the Walls of Healthcare: Leading Healthcare Facilities Through Crisis and Change
In this episode of Facility Voices, host David Trask sits down with Heather Giampietro, Director of Capital Projects and Facilities at Brown University Health, to explore her unconventional path from small-town Alaska to leading large-...
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44:19
From Assessment to Action: Why Facility Condition Assessments Are Game-Changers
In this episode of Facility Voices, host David Trask talks with Shay Rankhorn, Partner at Facilities Diagnostics and former ASHE President (2022), about the real-world value of Facility Condition Assessments (FCAs) and how they help or...
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42:22
Facilities Mission: Customer Service Excellence
In this episode of Facility Voices, David Trask sits down with Victor Panchuk, Director of Campus Facilities at The Westminster Schools in Atlanta. Victor shares his journey from being a teenage exchange student from the former Soviet ...
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36:14
Problem-Solving in the Age of AI: Tools, Teams, and Transformation
In this episode of Facility Voices, host David Trask sits down with Steven Atkins, Director of Facilities Operations at Methodist Le Bonheur Healthcare in Memphis, Tennessee. Steven shares his journey from growing up in a construction family to...
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31:05
From Toolbox to Team Leader: How Passion and People Drive Success in Facilities Management
In this episode of Facility Voices, David Trask sits down with Nick Queensland, Director of Facilities Management at Johns Hopkins Medicine. Nick shares his inspiring journey from maintenance technician to leadership, underscoring how ...
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32:29
Built to Lead: Facility Wisdom from the Islands
In this episode of Facility Voices, David Trask sits down with Taylor Ayers, Director of Facilities for two major hospitals and 25 clinics across Hawaii. Taylor shares his unconventional path into healthcare facilities management, the ...
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33:24
Exploring Facilities Management at Space Center Houston
Erik Swindle, Vice President of Facilities Operations and Capital Projects at Space Center Houston, joins us to talk about managing one of the most iconic and complex nonprofit destinations in the country. With a 25-year career spanning global ...
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38:52
From Blueprints to Bedside: Leading Healthcare Facilities Forward
Michael Hoeflein, Regional Director of Maintenance and Facilities at University of Michigan Health Regional Network, joins host David Trask to explore the complexities of uniting facilities operations across six hospitals and 100 sites of care....
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38:01
From Tools to Talent: Tackling the Skilled Trades Shortage in Healthcare
In this episode of Facility Voices, David Trask sits down with Joe Fullington, E.d.D, MBA, CHFM, Director of Facility Services at Duke Health, to explore the growing urgency around skilled trades in healthcare facilities. Joe shares hi...
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40:33
Building Effective Training Programs: Empowering Employees for Success
David Trask speaks with Neyael Rubio-Delgado and James Anderson about the evolving landscape of facility management, especially in response to post-COVID staffing challenges, in this episode of Facility Voices. Drawing from their...
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1:01:08
Building a Future: A Vision for Proactive, Efficient & Engaged School Facilities
In this episode of Facility Voices, David Trask chats with Salum Stutzer, Director of Facilities and Operations at Francis Howell School District, about leading a growing district that serves nearly 17,000 students and the challenges o...
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38:47